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Alert-1 review:

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When deciding on what company to choose for your medical alert needs, it is smart to go with a company that not only has been in business for a long time, but also is the preferred provider by thousands of doctors. Alert 1 meets those criteria.

Alert 1 has been in operation for 25 years, providing medical alert systems to some 170,000 seniors. More than 10,000 medical professionals in the United States recommend Alert 1 to their patients who want to remain independent.

Overall, Alert 1 is a solid company to choose your medic alert device, as it boasts more advantages than disadvantages. It will surely meet all of your medical alert needs and give you peace of mind that if an emergency does occur, help through a call alert button is just a quick push away.

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Design

8.9

8.9

Battery

9

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Performance

8.8

8.8

Software

9

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Features

8.7

8.7

Alert1 is reputable company in the medical alert space with very positive feedback on Consumer Affairs and a good better business bureau rating. Their devices employ fail safe alarm monitoring, friendly staff, and a free alert pendant for your wife or significant other.


Monitoring Services

Overall, Alert1 is an excellent company that offers quality service. You could not go wrong by choosing a medical alert system from Alert1. They offer:

  • Competitive industry pricing
  • 30-day, risk free trial period
  • US based monitoring facility
  • Virtually all languages supported
  • 24/7 Emergency and Non-Emergency Monitoring


Contracts

More than 10,000 medical professionals in the United States recommend Alert 1 to their patients who want to remain independent.

Learn More


Products

Medical Alert System

Alert-1

Perfect for folks who stay mostly indoors, the system provides peace of mind for folks who want to remain independent at home.


Key Features

If you need help, press the button. You’ll hear a friendly voice over the console asking if you need help. We’ll take it from there – calling a neighbor, family member, or emergency services if required. All our agents are EMT certified, and based in the USA.



Optional Fall Detection buttons are available. And a Cellular system is available if you don't have a phone line. The company’s most popular, offers protection in the backyard and even at a neighbor’s house. Instead of speaking to the monitor through the base unit, a senior would use a two-way medical pendant. It makes communication much easier. Alert 1's top-of-the-line system uses cellular and GPS technologies, a senior takes a small device with them wherever they go, providing protection nationwide. When they are at home, the device sits in a charger and acts as a traditional base unit.

Alert-1 Customer Reviews

Keith

"Initial activation test. Test went fine on your end, my mother on the other hand, not so well. She was a little confused on what to do and how to respond."

Brandi

"My Grandma had a mild stroke and was able to hit her button. The firetruck arrived and Life Alert stayed on the line with her the entire time. She's alive today."

Margo

"Be very careful. I purchased and activated the Alert 1 mobile system. When I tried to test it a month and a few days later per their instructions, the unit showed a blue light and started beeping. No one called and I couldn't figure out how to turn off the beep. I went to my computer to Google Alert 1 for a phone number. After about 45 minutes, two phone calls (one which was disconnected) and much frustration, I ended up going back to the internet to find a troubleshooting link which provided a method for resetting the unit. Needless to say, I did not trust this unit and tried to cancel my service. I couldn't on Sunday and after being placed on hold for 10 minutes on Monday, a person tried to talk me into continuing service and eventually the call was again disconnected. Again a 5 minute hold to call them back but, I did convince the person to allow me to cancel. However, since it had been a few days past the 30 day warranty, I was unable to get even a partial refund. This entire experience almost made me feel like I'd been scammed. I would never recommend this company."

Millie

"Mother pressed her Alert1 necklace call button when she slipped/fell the other morning. I received a call stating this. Said all was OK with her. Just needed help getting back up on her feet. I did appreciate the callback to make sure everything was OK. Great job on your company's part"

Doris

"I fell and broke a hip again. Your response was great. And you alerted my daughter to my situation. Thank you."

Kathryn

"The service that you provide is one of the primary reasons we have be successful at keeping my father in his own home. He lives by himself and knowing that he knows how to press your button for help makes him feel safer. Thank you for your quick response."

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