Rated 8.3 out of 10 based on 541 reviews.See some of the reviews here.
Ellen Caricofe
by Ellen Caricofe
4 days ago
very responsive and polite
very responsive and polite
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Mary Ann Austin
by Mary Ann Austin
June 7
I findLif e S tat ion to be very good.
I findLif e S tat ion to be very good.
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Reply from LifeStation
June 8
Thank you very much for your review Mary!
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Jeanette Volpin
by Jeanette Volpin
May 28
I only used your service once
I only used your service once, and the experiance was very saisfactory. Jeanette Volpin
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Reply from LifeStation
June 5
Thank you for taking the time to write a review Jeanette!
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Eileen Dibartolomeo
by Eileen Dibartolomeo
May 27
When calling for help
When calling for help, the people receiving the call were always calm and helpful. Great service!
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Reply from LifeStation
June 5
Thank you Eileen!
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CAROL BANTA
by CAROL BANTA
May 21
Good Company
Good Company. Would recommend readily.
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Reply from LifeStation
June 5
Thank you for the review Carol!
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Dianna Link
by Dianna Link
May 14
This is a renewal
This is a renewal, never used until recently when battery was low. The remote notified me also I must have pressed the button on necklace in error and they notified me. I don't like the new necklace as well it is smaller and fat with two awkward knobs on string. That's my only complaint but overall its works and gives you peace of mind.
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Reply from LifeStation
June 5
If you are not happy with your current necklace, please call our 24/7 customer service line at 800.998.2400.
We may be able to switch your necklace for a type that you prefer.
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Renee Lundberg
by Renee Lundberg
May 14
Great service -
Great service -
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Reply from LifeStation
June 5
Thank you Renee!
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Dave (David) Danaher
by Dave (David) Danaher
May 11
Lifestation is great
Lifestation is great They do a great job. Always there for me, although there are other medical monitoring systems for less I would recommend lifestation to anyone.
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Reply from LifeStation
June 5
I am so glad you feel that way Dave.
Thank you for taking the time to write a review!
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William Beidler
by William Beidler
May 11
Put your mind at ease
My mind is at ease knowing that help is always just a push of a button away.
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Reply from LifeStation
June 5
This is why we are here. To provide peace of mind to our customers.
Thank you William!
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Judy Nelson
by Judy Nelson
May 11
excellent service
excellent service
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Reply from LifeStation
June 5
Thank you Judy!
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Carlene Jenkins
by Carlene Jenkins
May 11
Lifestation
It is a comfort to have this service/
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Reply from LifeStation
June 5
Thank you for the review Carlene!
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Agnes Carreiro
by Agnes Carreiro
May 11
Agent takes 2+ minutes to respond after…
Agent takes 2+ minutes to respond after button pressed. Seems like it shouldn't take that long.
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Reply from LifeStation
5 days ago
It's unfortunate that it felt like the response time took longer than usual. Sometime the placement of the console or the connection to your landline can affect this. We'll have a member of our customer service team reach out to make sure your console is in the optimal position and all lines to the console is secure.
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Michelle Dolin
by Michelle Dolin
May 11
Excellent response time
Excellent response time. Courteous telephone personnel . Easy to use pendant. Great range.
Too long of a recharge time.Drives me crazy
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Reply from LifeStation
June 5
Thank you for the review Michelle!
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Judy Means
by Judy Means
May 10
Only problem that when I get a text…
Only problem that when I get a text regarding my Mom they use all the available characters placing her full name in twice and do not tell you what had occurred.
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Reply from LifeStation
June 5
This is a problem and something that we will look in to. You should be able to be made aware of what the occurrence was, not just that something involved your mother.
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Young Sam
by Young Sam
May 10
I'm a relatively new customer
I'm a relatively new customer but find no problem with the equipment or the service. My only objection is the flashing light on the control button which can sometimes be seen through my clothing.
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Reply from LifeStation
June 5
Thank you for taking the time to write a review Sam!
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Rosemary Giacomi
by Rosemary Giacomi
May 10
Emergency response call
I somehow activated the emergency need on my device at 3:00 A.M. ! awoke and by the time I reached the monitor, the report had already been made, The person on line verified whether there was an actual emergency or not and asked that I identify myself. It is reassuring to know there really is someone on call in the case of a true emergency.
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Reply from LifeStation
June 5
We have monitoring specialists operating 24 hours of the day, so whenever you push the button you can feel safe knowing that we will be there to help.
Thank you for taking the time to write a review Rosemary!
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Karen Babineau
by Karen Babineau
May 10
TWICE IN AWEEK AND A HALF!
Had to use Life Station twice in a week and a half! First time ever for severe vertigo & vomiting. Didn't know what was wrong & could not move. The next time, I passed out, hit my head on the wall & could not get up. I don't know how long I was out. Both times I had to be taken to emergency room. I can't imagine what would have happened with out Life Station because even though I live in a condo complex, no one can hear you yell because the walls are of CBS block. Thank you!
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Reply from LifeStation
June 1
I am sorry to hear about what happened Karen, but i am so glad that we were able to help you through your difficult situation.
Thank you for taking the time to write a review, and thank you for choosing Lifestation.
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Dorothy Johnson
by Dorothy Johnson
May 10
I accidently pushed my button when I…
I accidently pushed my button when I was outside working, and they kept calling until I heard the phone. Next step they would of called 911 thank you
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Reply from LifeStation
June 1
Thank you for taking the time to write a review Dorothy!
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Joanne Reffie
by Joanne Reffie
May 10
Yes I love Life station it makes me…
Yes I love Life station it makes me feel safe thank you so much Joanne reffie
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Reply from LifeStation
June 1
Thank you for the review Joanne!
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Tom Hopkins
by Tom Hopkins
May 10
Customer service is great
Customer service is great. Monthly testing goes smoothly, with very courteous agents. My only concern is that I have had to replace two mobile units in less than a year. One died completely and wouldn’t take a charge. The other did not fit the charging dock well, making it difficult to get it to charge.
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Reply from LifeStation
June 1
I am sorry to hear that Tom.
We do a quality check of all of our devices before they leave the building, but there are still times where a device can become faulty after several months of use. With regards to the charging dock, the technology is very sensitive and because of this it needs to be carefully placed into the charging dock, which at times can be a difficult task.
Regardless, thank you for your review Tom, and thank you for choosing Lifestation.